The Bells Have Made Me Deaf

I get a bit irritated when a pretentious customer questions my working methods or even questions my capabilities. It’s fair enough in some cases to have a little bit of doubt if there has been no recommendation but when they got my name in the first place from a highly reputable business in their area who I also work for, then I don’t feel they have an excuse. The shop in question wouldn’t recommend me if I wasn’t up to scratch. It’s insulting to be treated like a child by some silly woman with delusions of grandeur. So, short of getting back in the van and driving off leaving her and her chair standing agape at the French doors, I bit my lip and took the insult with a grinding smile, reassuring her that there would be no problem and no, of course her shabby chair wouldn’t come back smelling of cigarette smoke and cat piss. It is, however, going to have at least a two week turnaround instead of the usual one week and I will no doubt have to charge through the nose for delivery/collection which is normally gratis. I hope she appreciates that she has an ill bred costly mouth.

I thought I had better get that all off my chest before I remove her furniture from the van into the workshop. I was having those satisfying mental flashes of slashed seats with the stuffing hanging out and a little voice in my head saying “go on… you know you want to”.

Posted on Friday, May 25th, 2007 at 10:45 am.
Tags: Whine of the Week.
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